Is your payment process secure?
Absolutely. We ensure your privacy and payment security by using PayPal’s checkout system.
What if I’m not satisfied with the service and/or product provided by WebGuardz?
It is our commitment to all clients that we will work with you until you are completely satisfied.
What if I don’t see a web service that I need offered on WebGuardz.com?
Please contact us as we may have the capability to meet your need. However if we cannot, we will refer you to one of our trusted web solution partners.
How long does it take to implement your Security products?
Normally we can have the security service installed and running on your website within 72 hours of your order. This assumes we’re able to get full details and site access from the client.
How long does it take to implement your Reputation Service?
Normally we can be actively monitoring the web and protecting your reputation within 48 hours. This assumes we’re able to get full details on what keyword(s) and sites to monitor in a timely manner (within 48 hours).
How long does it take to complete a Web Design project?
This can vary based on the clients specific project needs. A landing page can be completed in as little as two days, however a full blown ecommerce site with hundreds of products can take up to 4 weeks. The time it takes can also vary on the availability of the client, and their ability to respond to questions in a timely manner.
How do you normally communicate with your clients during a web project?
We can use whatever method is easiest for the client. We normally rely on email and Google Hangouts (chat). However we can use phone or Skype as well.